18+ Real money is not used. Cash winnings are unavailable. Virtual coins and points only.
Contact EchoPoint
Reach our support, partnerships, press and community teams. We respond to enquiries from Australia within 2 business days.
- Phone: + (61) 47 283-95-16
- Email: EchoPoint@outlook.com
- Address: 18 Kent Street, Sydney NSW 2000, AUS
Send us a message
Use the form below for general enquiries, feedback or bug reports. We will only use the information to respond and improve service.
Our offices & hours
Sydney
Mon–Fri 9:00–18:00 AEST
Support hub
24/7 in-game support (responses during business hours)
Community
Forums & social channels — community moderators active daily
Help & FAQ
Gameplay state is kept locally on your device via localStorage. To move progress, use the in-app backup/export feature (if available) or contact support with details — we can advise but cannot guarantee restoration without local backups.
*** — EchoPoint is a social casino using virtual coins only; cash payouts, deposits or real-money gambling are not supported in Australia.
We aim to respond to standard enquiries from Australia within 48 hours on business days. Priority and partnership requests may take longer.
Support channels
In-game support: open the Help menu inside the app for instant troubleshooting, reporting bugs or requesting in-session assistance.
Feedback & testimonials
Alex
"Great fun, quick responses from support."
Sophie
"Loving the seasonal rewards."
Liam
"Fast fixes and clear guidance from the team."
Want to be featured? Use the contact form and include "Testimonial" in the subject.