18+ Real money is not used. Cash winnings are unavailable. Virtual coins and points only.

Legal information

Last updated: current publication

Overview & scope

EchoPoint provides a social casino product intended for entertainment in Australia. The platform utilises virtual currency and in-app points for gameplay and progression. Users access the service through browsers and mobile interfaces; transactions that convert virtual currency into cash equivalents are not supported by this service. The provisions below describe legal terms, consumer protections and our approach to compliance under Australian law.

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Platform overview

Age, eligibility and account rules

Access to EchoPoint is restricted to persons who meet the minimum age requirement of 18 years or older in Australia. Accounts must be used only by the registered individual. We reserve the right to suspend or restrict accounts suspected of fraudulent activity, shared credentials, automated access, or breaches of these terms.

Support face
Need help? Contact our support team for account questions:
EchoPoint@outlook.com

Regulatory position in Australia

EchoPoint operates as an entertainment application based on virtual currency and virtual prizes. Under Australian law, the service is provided for leisure and social interaction and is offered without conversion of in-app currency into monetary value. We comply with applicable Commonwealth and state obligations relevant to consumer protection, privacy and online content.

Regulation concept

Consumer guarantees, refunds and support

Your rights under the Australian Consumer Law (ACL) apply to digital products supplied to consumers. Where a consumer guarantee exists, remedial options may include repair, replacement, refund or compensation as set by ACL principles. Given the digital nature of the service and the delivery of virtual items, refunds are handled case-by-case via our support channels when statutory rights apply.

If you have a support or refund request, please follow this pathway:

  1. Contact EchoPoint support at EchoPoint@outlook.com with details of the issue.
  2. Allow our team a reasonable period to investigate and propose remedies.
  3. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC) for privacy matters or relevant consumer protection bodies for ACL issues.

Intellectual property & permitted use

All site content, code, artwork and branding are owned or licensed by EchoPoint. Users are granted a limited, non-transferable licence to use the service for personal entertainment. Reproduction, distribution or commercial use of EchoPoint assets without prior written permission is prohibited.

Acceptable use highlights:
  • Personal, non-commercial gameplay and content sharing limited to allowed features.
  • *** reverse-engineering, bulk extraction or automated scraping of platform assets.
  • Respect community guidelines; abusive or harmful content may lead to account action.

Liability, warranty exclusions and dispute resolution

To the extent permitted by Australian law, EchoPoint limits liability for loss arising from use of the service. We provide the service as an entertainment product and make reasonable efforts to maintain availability and security. Some statutory rights cannot be excluded; these remain subject to applicable law.

Step 1: Email EchoPoint@outlook.com with a clear description and supporting evidence. Step 2: If unresolved, request escalation to senior support. Step 3: For privacy complaints, contact the OAIC. For consumer disputes under ACL, contact your local state consumer protection agency.

These terms are governed by the laws of Australia. Disputes will be resolved in Australian courts unless otherwise agreed in writing.

Our Privacy Policy explains data handling practices, retention and your rights. See Privacy Policy for details and contact OAIC for privacy-related escalations.
Contact: EchoPoint@outlook.com · 18 Kent Street, Sydney NSW 2000

Summary table

Topic Short summary
Product nature Entertainment-focused social casino using virtual currency and in-app rewards.
Age requirement Users must be 18 years or older to use the service in Australia.
Consumer rights Australian Consumer Law protections apply where relevant.
Complaints Contact support first; escalate to OAIC or state consumer bodies if unresolved.
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